What Indian Credit Cards Claim vs What Their Own Numbers Show

J

Jaspal Singh

Author

28 July 2026
9 min read
Share:

Indian credit cards advertise annual value in large, round, confident numbers. BOBCARD says its ETERNA delivers "smart savings valued upto ₹81,000". IndusInd puts the Tiger at ₹38,612. Axis says its My Zone card is worth "upto ₹12,999".

We took eight cards from seven issuers and did something simple: we read only what each bank publishes on its own website, then re-computed those headline figures using the bank's own caps, its own point values and its own spending assumptions.

None of the numbers turned out to be invented. Every one is defensible in the footnotes. But a consistent pattern emerged that no issuer discloses prominently — the illustrations are constructed to sit just inside limits the headline never mentions. In one case a bank's own itemised table totals 25% less than the figure printed above it.

Method

This matters more than the findings, because it is what makes them checkable.

  • Source: only the issuer's own website — product pages, published fees-and-charges tables and value charts. No aggregator sites, no comparison portals, no press releases.
  • Date: all figures captured on 28 July 2026. Card terms change without notice; anything below can be re-verified against the same pages.
  • Arithmetic: where a bank publishes a rupee value per reward point, we used it. Where it publishes a value chart but not a point value, we derived the implied value from its own chart and say so explicitly.
  • Omissions: where a figure was not published at source, we left it out rather than importing it from elsewhere. Several gaps below are findings in themselves.

Cards examined: Kotak Cashback+, IDFC FIRST WOW!, Axis Bank My Zone, Flipkart Axis Bank, IndusInd Bank Tiger, CASHBACK SBI Card, SBI SimplyCLICK and BOBCARD ETERNA.

Finding 1: A headline that exceeds the bank's own table

Axis Bank's My Zone page states you can "avail benefits worth upto ₹12,999 annually". Immediately below it, Axis publishes the itemised chart those benefits come from:

BenefitAnnual value per Axis
SonyLIV activation benefit₹1,499
Movie spends at District₹2,400
Food ordering at Swiggy₹2,880
Fuel spends₹360
Domestic airport lounge access₹2,000
EDGE Rewards₹600
Total (Year 1), per Axis₹9,739

The gap between the headline and the bank's own total is ₹3,260 — the headline is 33% higher than the table beneath it. Both numbers are Axis's. Only one is itemised.

Finding 2: Illustrations that stop just short of undisclosed caps

This is the pattern we did not expect to find twice, let alone systematically.

Kotak Cashback+

Kotak caps accelerated cashback at 750 reward points per billing cycle, and states that once the cap is met those categories earn no points at all — not a reduced rate, zero. Its published value chart assumes ₹10,000 a month on 5% categories and ₹7,000 on fuel at 3%:

  • 5% of ₹10,000 = 500 points
  • 3% of ₹7,000 = 210 points
  • Total accelerated: 710 points against a 750 cap

The illustration lands at 94.7% of the ceiling it does not mention. Spend ₹800 more a month in exactly the categories the card advertises, and the marginal return falls to nothing.

Flipkart Axis Bank

The same shape, against a different limit. Axis waives this card's ₹500 annual fee at ₹3,50,000 of annual spending. Its value chart assumes total annual spends of ₹3,63,000 — clearing its own threshold by 3.7%, and thereby including the ₹500 fee waiver in the headline benefit total.

Finding 3: What is counted as "value"

IndusInd's ₹38,612 for the Tiger card is arithmetically sound. Its composition is the story:

ComponentValueShare of total
Golf — 4 games or lessons at ₹4,000 each₹16,00041%
Domestic lounge access — 8 visits at $14₹9,18424%
Reward points on ₹6,00,000 of spending₹8,00021%
International lounge access — 2 visits at $27₹4,42811%
BookMyShow — 2 tickets at ₹500₹1,0003%

For a cardholder who does not play golf, 41% of the advertised value is unreachable on day one. The dollar-denominated lounge lines are converted at ₹82 to the dollar, a rate the page states openly and which has since moved.

BOBCARD's ETERNA shows the same effect at larger scale. Against a claimed "upto ₹81,000", the components that can actually be quantified from published terms — a rewards programme capped at 5,000 points a month at ₹0.25 a point (₹15,000 a year), milestone bonuses worth ₹7,500, and a monthly ₹250 movie benefit (₹3,000) — total roughly ₹25,500. The balance is unlimited lounge access and insurance cover, valued at the issuer's discretion.

Finding 4: A reward point is worth between ₹0.20 and ₹1.00, and three issuers won't tell you which

This is the most consequential finding for an ordinary cardholder, because every "5X rewards" claim is meaningless without it.

CardValue per pointPublished by the issuer?
Kotak Cashback+₹1.00Yes
IndusInd Tiger₹0.40Yes
BOBCARD ETERNA₹0.25Yes
Axis My Zone≈₹0.20No — derived from its own chart
SBI SimplyCLICKNot publishedNo
IDFC FIRST WOW!Not publishedNo

Two of the eight cards are excluded from this table because they pay direct cashback rather than points — the CASHBACK SBI Card and the Flipkart Axis Bank card — so a rupee is a rupee and there is nothing to decode. That is itself an argument for cashback cards.

Among the six that do use points, there is a five-fold spread in what the same word means across issuers. Axis's ₹0.20 is not stated anywhere; we derived it because its chart assumes ₹1,50,000 of annual spending at 4 points per ₹200 — 3,000 points — and values them at ₹600. That works out to an effective base reward rate of 0.4%, against a card advertised on its rewards programme.

Finding 5: Forex markup ranges from 0% to 3.5% across the same eight cards

CardForex markupCost on ₹1,00,000 spent abroad
IDFC FIRST WOW!0%₹0
IndusInd Tiger1.50%₹1,500
BOBCARD ETERNA2.00%₹2,000
Axis My Zone3.50%₹3,500
Flipkart Axis Bank3.50%₹3,500

Two of these cards carry lounge access and travel-partner discounts, which makes them read as travel cards. Their forex markup exceeds what most cardholders will earn back in rewards across an entire year of overseas spending.

What this adds up to

None of this is misrepresentation. Every figure we checked traces to a footnote, a value chart or a terms document that the issuer has published. Banks are entitled to illustrate a product at a spending level of their choosing.

But three things are true at once, and only the first is advertised:

  1. The headline value figures are achievable.
  2. They are achievable only under a specific spending pattern that the issuer selects, and which frequently lands just inside a cap or threshold disclosed elsewhere.
  3. A material share of the "value" is often non-cash and non-universal — golf, lounges, a streaming subscription — which is worth full price to some cardholders and nothing to others.

The practical takeaway for anyone comparing cards: ignore the headline number and find the cap. Ask what a point is worth in rupees, where the accelerated rate stops, and what happens to spending beyond it — some issuers drop you to a base rate, at least one drops you to zero. Those three answers will tell you more than any advertised annual value.

Card-by-card detail

Each card in this study has a full review with its verified fee table, worked earning examples and the limits that apply:

For a shortlist by use case, see our guide to the best credit cards in India, and if you are choosing a first card, start with how credit cards work.

Frequently Asked Questions

Are these credit card value claims misleading?

Not in a legal sense. Every figure we examined is supported by a footnote or a published value chart. The issue is prominence — the headline number is large and unqualified, while the cap, the point value and the spending assumption behind it sit further down the page or in a separate terms document.

Why does a reward point's value matter so much?

Because multipliers are meaningless without it. "15 points per ₹100" is 3.75% at ₹0.25 a point and 3% at ₹0.20. Two cards advertising the same multiplier can return materially different amounts, and three of the eight issuers we checked do not publish the value at all on the product page.

What is the single most useful thing to check before applying?

The accelerated-rate cap, and what happens once you hit it. Most cards drop you to a base rate. At least one — Kotak Cashback+ — states that accelerated categories earn nothing at all for the rest of that billing cycle.

Which card in the study had the most transparent terms?

BOBCARD's ETERNA page publishes both the point value (₹0.25) and the monthly cap (5,000 points), which makes its real earn rates directly calculable. Kotak also publishes its point value and the fact that accelerated spends stop earning after the cap.

How can I verify these figures myself?

Every number here comes from the issuer's own website and was captured on 28 July 2026. Open the card's product page and its fees-and-charges section, find the value chart, and check the assumed monthly spend against the published cap. The arithmetic in this study is deliberately simple so it can be reproduced.

Do these figures change?

Yes, frequently and without notice. Treat this as a snapshot of how value was presented on one date, not as current pricing. The method is the durable part.

Disclaimer: All figures in this study were taken from the issuers' own published product and fees pages on 28 July 2026 and can change without notice. Figures described as an issuer's own are that bank's stated values under its own assumptions. Derived figures are labelled as derived and the arithmetic is shown. This is general information, not personalised financial advice — confirm all terms with the issuer before applying, and consider your own circumstances or speak to a qualified adviser before taking on any credit product. Your Finances earns affiliate commission on some card links; that has no bearing on the analysis above, which is critical of several cards we would earn from.

Share:
J

Written by

Jaspal Singh

Founder & Editor

Personal finance writer helping Indians make smarter money decisions through clear, jargon-free guides on taxes, investments, and budgeting.